Filing for reimbursements

To file a reimbursement claim, please follow these steps:

Step 1: Download the reimbursement form from www.benefitsmadebetter.com (under the Downloadable Forms tab). Fill out the form completely.

Step 2: Attach the required documents to your reimbursement form. These may vary depending on your HMO provider. Generally, you’ll need the following documents:

For outpatient cases

• Original official receipts (with TIN)
• Statement of Account from the accredited hospital
• Medical certificate
• Laboratory results (if applicable)

For inpatient cases

• Original official receipts (with TIN)
• Statement of Account from the accredited hospital
• Medical certificate
• Laboratory results (if applicable)
• For operations: Operative record with histopath
• Police report and medico-legal report (if applicable)

Step 3: Submit your completed reimbursement form and all supporting documents to your HR personnel. Please note that your HMO provider must receive all documents within 30 days of your availment.