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Filing for reimbursements

To file a reimbursement claim, please follow these steps:

Step 1: Download the reimbursement form from www.benefitsmadebetter.com (under the Downloadable Forms tab). Fill out the form completely.

Step 2: Attach the required documents to your reimbursement form. These may vary depending on your HMO provider. Generally, you’ll need the following documents:

For outpatient cases

  • Original official receipts (with TIN)
  • Statement of Account from the accredited hospital
  • Medical certificate
  • Laboratory results (if applicable)

For inpatient cases

  • Original official receipts (with TIN)
  • Statement of Account from the accredited hospital
  • Medical certificate
  • Laboratory results (if applicable)
  • For operations: Operative record with histopath
  • Police report and medico-legal report (if applicable)


Step 3: Submit your completed reimbursement form and all supporting documents to your HR personnel. Please note that your HMO provider must receive all documents within 30 days of your availment.

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