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  • 01/01/1970 7:30 AM

ActiveLink Admin Connect

You may get in touch with ActiveLink’s dedicated support team for administrative concerns such as:

  • COVID-19 HMO coverage;
  • reimbursement follow-ups;
  • support document submissions;
  • availment assistance;
  • mobile app questions;
  • and feedback on HMO or group life insurance providers.


Please take note that the standard turnaround time is 24 to 48 hours.

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ActiveLink coordinates with your HMO provider on administrative concerns regarding your HMO policy. We help you resolve your HMO concerns from start to end of your HMO policy. By using this service, you are agreeing to ActiveLink's data privacy and consent provisions. Please click this link to find out more.