Completing Two-Factor Authentication (2FA)
ActiveLink uses Two-Factor Authentication (2FA) to verify your identity and secure your consent to share personal information for benefits management purposes.
The BMB platform requires Two-Factor Authentication for:
- Account registration
- Data Privacy Consent Form acceptance
- Dependent Enrollment Confirmation Form acceptance
To complete Two-Factor Authentication, follow these steps:
Confirm your account registration or
Accept the Data Privacy Consent or Dependent Enrollment Confirmation Forms
Wait for the confirmation code that ActiveLink will send to your registered mobile number or email address.
Type the code into the verification prompt in your browser.
For 2FA confirmation via SMS, you have a maximum of 3 consecutive tries. Once you exceed 3 tries, the 2FA code will be sent to your registered email address.
Two-Factor Authentication serves as final confirmation for key processes on the BMB platform.